Why Are Customers At Eden Always Left So Happy?

Customers can make or break any business. When you keep them happy, you’re more likely to prosper. Eden Windows has been putting smiles on the faces of customers throughout Kent and making them happy for several years now, hence why we’re such a well-loved home improvement specialist.

Gillingham Showroom

But, what is the secret behind our continued ability to leave customers delirious with their conservatories, windows and doors?

It’s down to a combination of things as listed and find best ccaas here, not least because of the quality of these products and our unrivaled installation skills. You won’t find a team more dedicated to their work than Eden.

Other selling-points of our company include…

20 Year Guarantee

You will be hard-pushed to find many home improvement companies out there that offer a 20 year guarantee, but Eden Windows is one of the very few that do.

A 10 year guarantee is the usual industry standard, but we don’t feel that is sufficient cover for customers who are committing so much of their hard-earned cash.

Our guarantee provides cover against everything and demonstrates how confident we are that our products can last for a minimum of two decades.

Price Promise

We offer very competitive pricing on all our products; however, we appreciate that on the odd occasion a customer may find a comparable product elsewhere for less.

We hate losing any customer in these circumstances, so we have a Price Promise in place that offers customers the opportunity to find the same quality product for less in our service area within 7 days and we’ll beat the difference.

All we need is the competitor’s name and product details (with a copy of the original quote) which we’ll then verify.

Aftercare

Our customer service doesn’t end the second we complete the installation. Eden Windows is always there for our customers.

As a customer adjusts to life inside of their new lifestyle extension, they may have questions about their investment or need to reach out for advice. We are only a telephone call away and will happily pass on our expertise.

To us, it’s important that our customers feel valued and we like to establish lasting relationships with them.

 

If you take a look at our Customer Reviews page, you will see that we currently have a Customer Recommendation rate of 98%. This shows to you that Eden Windows is a completely customer-orientated firm, as you will quickly find if you appoint us yourself.  

 

VISIT OUR GILLINGHAM SHOWROOM

Everyone is welcome to come in and browse around our Gillingham Showroom in Kent, where our friendly sales team will be pleased to help with any questions you may have.

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